FAQ Page

 

SERVICE

What are your hours?

*We are open for business from 9-5 Monday to Friday, Saturday 8:00-12:00

Can I enter the building?

*Yes, public access following social distancing guidelines is permitted.

Where do I go when I get to the dealership?

*There are two entrances to our dealership.  The west driveway is best for service and used car sales.

Can I buy merchandise or parts from your parts department?

*Yes! We have an excellent assortment of gifts and accessories in our retail parts store.

Can I drop my vehicle after hours?

*Absolutely! We have a key drop box at the service entrance door with envelopes and secure storage.

Do you have loaner or rental cars?

Unfortunately, we are limited with our loaner/rental availability, but please ask when you book so we can set this up for you. Don't forget, we do offer free local pickup and delivery service!

What precautions are you taking to ensure my vehicle and your staff are safe from Covid exposure?

*We have a very strict process.  Surfaces are disinfected regularly, and hand sanitizer is readily available and used frequently. Our staff wear gloves and masks and wipe down your vehicle before returning it to you. Our staff count is limited in numbers to allow more distance between work station/service bays and less social interaction.

SALES

I saw a car on your website?  Can I test drive it?

*Yes!

Do you arrange finance approvals right now?

*Yes, our lenders are fully operational and able to accommodate credit applications online.  In fact the whole process of buying a car can be done without ever coming to our dealership if you want.

My lease is coming due.  What do I do about that? Are you able to allow me to return it?

*Yes, our Leasing Manager (Kat) can be contacted at 905-845-1681 or email kflynn@buddschev.com or you can email your salesperson for more information.