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I service my Buick at this dealership. It's certainly a lot better than some other places. Access to WiFi and desks so you can work while waiting for the car. Free coffee and other refreshments. However, could use more comfortable seating, screen with status of your car and better quality refreshments. I got spoiled by Old Mill dealership service level.
They give free car wash any time I go there for service. Staff is nice and helpful. I never had any bad experience with Budd's Chevrolet
Service Department Is Amazing! Look for Juan at the service department he will take good care of you and your car. If you own a corvette, Keith is your man! he is the corvette tech. Only person I did not like dealing with is Rich, used car manager, he is a true lowballer.
I can't say enough about the entire buying experience at Budd's Chevrolet. A neighbour of mine referred me to Budd's and specifically Farid Bunni. he was so impressed, as was I, with his knowledge, customer service and genuine personality. I would highly recommend Budds and Farid Bunni. Great Job!!
The work was done quickly and both Jim and Kristi-Anne were particularly friendly and understanding. We've bought 3 vehicles from Budds and still have 2 which are always serviced at Budds.
I knew exactly what I wanted to purchases and after weeks of on-line searching and several visits to dealers in the Hamilton area, I found these guys after a google search. The prices were hands-down the lowest I had seen. I met with Chris Cheevers and he clearly knew his Cadillac's. There was no pressure - just a professional and respectful approach. [...]
Everything about this dealership from the location , sales staff ( Chris Cheevers ) , service department ( Shane Maginnis , Sean Dick ) far exceeds anything I've experienced in 40 years of buying cars . This dealership alone could make you a loyal GM customer .
Basil Silas was straightforward and knowledgable. Although my buying process was quick, he was available to me by email and text well into the evenings. Great experience upon delivery as well. Thanks Basil
Fantastic customer service skills, over the phone and in person! From my anxious call to find out if I needed an appointment- early on a Monday- for a flat tire to the still very positive and cheery attitude when I just walked in to get it fixed. Great friendly employee, service and clean and comfortable facility if you have to wait. Maria S. in Oakville
My 2007 Chevrolet Equinox had some issues that needed to be addressed. As the car is outside the warranty period, it was especially important to me that I find a well-rated service centre. Dealer-rater recommended Budd's in Oakville. From my initial contact with Jennifer Peaker, to my service dealings with Juan Orozco, to paying for the work done and [...]
Needed to come in for warranty work on my Cadillac, great service as usual from Juan who arranged for a loaner and kept me informed. Special mention to Kristi-Anne who was most helpful and efficieint when picking up my vehicle.
First of all Juan. Love the guy. A great customer service individual that I would not hesitate hiring to represent our company. The staff who service the vehicle are great. What needs to get fixed, gets fixed. The shuttle people that take care of you as well are wonderful service representatives of Budds'. Thank you for ongoing great service.
Anytime I have come into the dealership for service either on warranty or repair, the service has been quick and efficient. Anyone I have dealt with has been friendly.
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At Budds Chev, we take great pride in the number and the enthusiasm of the positive customer reviews that we receive. Our primary goal as a dealership is to deliver the highest level of customer service that you will find at any dealership, anywhere. The positive reviews that we receive on sites like DealerRater, Google+, Facebook and more simply illustrate our commitment to this goal.
If you are considering purchasing or servicing a vehicle from Budds Chev, we strongly recommend that you take a look at what our customers have to say about their experiences with our dealership.
If you've had a positive experience dealing with us in the past, we would love if if you would leave us a review by clicking on any of the services available on the right. At Budds Chev, we understand that there is no better advertising than positive word-of-mouth.
If you have any concerns or issues with any of the service that you've received from us in the past, we strongly encourage you to contact us about that, as well. We will make it our mission to ensure that any issues are dealt with and that your future experiences with are dealership are the best you've ever had!